PDEnroller FAQ's

Go to https://www.pdenroller.org/welcome. To avoid creating duplicate accounts and having your clock hours split between multiple transcripts, be sure to try all possible email addresses that you may have previously used for registrations or clock hours. You can always update your email address once you are activated.  If none of your email addresses are recognized by the system, you may create a new user account.

Puget Sound ESD.

Go to your “Payment History” page: https://www.pdenroller.org/My/PaymentHistory and click on the Invoice Number under “Registration Payment History” or “Clock Hour Payment History” to view and print.

The waitlist is an automatic first-in, first-out queue. When a space becomes available, the first person on the waitlist is emailed and has 24 hours to respond and complete their registration online. If they do not respond within 24 hours, their registration window expires and the next person in line will be notified. If their registration window closes but they still want to attend the event, they can register again to be placed on the waitlist again.

Click on the “Register Now!” button for that event, register your staff, and REMOVE your name from the list of Attendees before clicking the “Create Registration” or “Next Step” button. If your staff do not already have a pdEnroller user account, you or they will need to create one before they can be registered.

Email the event’s Registrar and request a Clock Hour Claim Code. You will be emailed instructions for requesting and paying for your clock hours online here: https://www.pdenroller.org/clockhours. If you are not already logged in at pdEnroller, you will be prompted to do so.

1. Log into pdenroller.org
2. Click on your first name in the upper right corner and select 'Clock Hours' in the drop-down menu
3. Click on 'Download Transcripts' 

Email clockhours@psesd.org with as much of the following information as you feel comfortable, so it can be researched and determined if you have PSESD clock hours not merged to your pdEnroller clock hours transcript:

• Start date(s) and title(s) of the missing PSESD clock hour classes
• First, middle, and last name
• Former full names
• Birthdate
• Current email address
• Previous email addresses
• Current employer
• Previous employer(s)
• Current mailing address
• Previous mailing addresses
• Last 4 digits of your social security number
• Teacher certification number

OSPI's E-Certification will begin accepting Clock Hours transmitted electronically from participating providers in January 2021.

Click here to link your EDS/E-Certification to pdEnroller

Your clock hours earned through pdEnroller will automatically upload to E-Certification the night all attendance steps are complete. The upload process runs once, nightly. This includes completing the clock hour survey, paying the clock hour fee (if applicable), and having attendance verified.

This change only affects pdEnroller clock hours reported to OSPI. It does not change your local district clock hour reporting.

If you earned Clock Hours outside of pdEnroller, you are responsible for submitting them to E-Certification. You are also responsible for providing necessary documentation to your employer for salary advancement.

Automatic clock hour upload to E-Certification is free for pdEnroller users.